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Cookie Policy

Last updated: March 1, 2026

This Cookie Policy explains what cookies are, how Autoping AI uses them, and how you can control your cookie preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website or use a web application. They are widely used to make sites and apps work more efficiently and to provide information to site owners.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored on your device until they expire or you delete them).

2. How We Use Cookies

Autoping AI uses cookies and similar technologies (local storage, session storage) to:

  • Keep you logged in to your account during a session.
  • Protect against cross-site request forgery (CSRF) and other security threats.
  • Remember your preferences and settings between visits.
  • Analyze platform usage patterns to improve our product.
  • Diagnose performance issues and errors.

We do not use cookies for cross-site advertising, remarketing, or selling data to third-party advertisers.

3. Types of Cookies We Use

Strictly Necessary Cookies

Required

These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, and security. You cannot opt out of these cookies.

EXAMPLES

  • Session tokens
  • CSRF protection tokens
  • Login state cookies

Functional Cookies

Optional

These cookies remember your preferences and settings to provide a more personalized experience within the platform.

EXAMPLES

  • Language preferences
  • Dashboard layout preferences
  • Notification settings

Analytics Cookies

Optional

These cookies help us understand how users interact with our platform so we can improve features and fix issues. Data collected is aggregated and anonymized.

EXAMPLES

  • Page view counts
  • Feature usage patterns
  • Error frequency data

Performance Cookies

Optional

These cookies collect information about how the platform performs, allowing us to optimize load times, identify bottlenecks, and ensure a smooth user experience.

EXAMPLES

  • API response time tracking
  • Frontend rendering metrics

4. Third-Party Cookies

Our platform may integrate with third-party services that set their own cookies. These include:

  • Meta (Facebook): When you use the Facebook login or page connection feature, Meta may set cookies for authentication and security purposes.
  • Analytics Providers: We use privacy-focused analytics tools. These may set cookies to count unique visitors without tracking you cross-site.
  • Payment Processors: Third-party payment providers may set cookies during the subscription checkout process.

We encourage you to review the cookie policies of these third parties for more information.

5. Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most browsers allow you to block or delete cookies. Visit your browser's help documentation for instructions: Chrome, Firefox, Safari.
  • Platform Settings: Optional analytics and functional cookies can be managed from your account's Privacy & Cookie Preferences settings (coming soon).

Please note that disabling strictly necessary cookies will prevent you from logging in and using the core features of the platform.

6. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies are retained for periods ranging from 30 days (login tokens) to 12 months (analytics preferences). Specific retention periods are available upon request.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable law. We will notify you of significant changes via email or a platform notice.

8. Contact Us

For questions about our use of cookies: